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Need help, got a suggestion or just fancy saying hi – whatever you want to talk to us about, we've made it easy peasy for you! We offer support by phone, email and instant chat (LIVE HELP) 24/7.
Depending on your reason for getting in touch, it helps us to deal with your enquiry faster if you can provide the following details::
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Your Chat Name
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Your User Name
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Your Telephone number
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Your Email address
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Which Game is affected? (i.e. Bingo or a specific Mini-Game)
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Game Play ID (if known and if the problem relates to a specific game)
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The time of the problem
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A description of the problem (detailing a specific prize, bet/win/deposit amount etc.)
If you need our help…
Chat with Us: Simply click on the LIVE HELP icon which you'll find on the top menu in the lobby or bingo rooms and an instant chat box will open. One of the friendly Tea And Bingo team will be online and start chatting with you immediately.
Email us: support@TeaAndBingo.com
Give us a ring: If you'd rather speak directly to one of our support team, please call on +44 (0)20 7420 6444.
Post us a letter: If you wish to write to us about absolutely anything regarding this service, please send your comments to our Customer Support Staff at: Tea And Bingo Customer Support Services, Virtue Fusion (Alderney) Ltd, York House, Victoria Street, Alderney, GY9 3TA, British Channel Islands.
Or if you've just got something to share with us…
We realise that you might have ideas, feedback, stories, comments or pictures that you’d like to share. We’d absolutely love to hear from you so please email the Tea And Bingo Hot Desk on: hotline@TeaAndBingo.com
Make sure you remember to include your User Name and contact details because if we like your idea or you give us a great tip off for a new feature there may even be a bonus in it for you!
Registered Offices
Tea And Bingo is operated in partnership with Virtue Fusion (Alderney) Ltd. Virtue Fusion (Alderney) Ltd is a private limited company registered in Alderney under number 1628.
It’s registered office is: York House, Victoria Street, Alderney, GY9 3TA, British Channel Islands
Virtue Fusion (Alderney) Ltd is a wholly-owned subsidiary of Virtue Fusion Ltd. Virtue Fusion (Alderney) Ltd is licensed to provide interactive betting opportunities under an Internet Gaming Licence issued by the Alderney Gambling Control Commission on 1st September 2007. All financial transactions will be conducted by the European Head Office, Virtue Fusion Limited.
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